Contact JustLayMe

How do I get in touch about Grey Mirror?

Contact routes are split by what you need: product support, a privacy or deletion request, a press or research question, or a methodology question about how a measurement works. Every route reaches a person rather than a ticket queue, and questions about what the analysis can and cannot show get a direct answer rather than marketing copy.

• Support: questions about an upload that failed, a report that did not finish, or a charge you do not recognise.
• Privacy and deletion: requests to delete an uploaded history and the analysis derived from it, handled through the account with the lifecycle documented on the data deletion page.
• Press and research: press@justlay.me for questions about the published benchmarks, the methodology, or the measures that were withheld and why.
• Methodology: how a metric is defined, where its confidence drops, and what the record cannot show. Specific questions get specific answers.
• Creator and demo requests: the public sample report runs the full cinematic reveal on a fabricated conversation, with no upload and no account.
• What we cannot help with: interpreting a relationship for you, or advising on a legal or clinical situation. Grey Mirror measures patterns; it does not diagnose or advise.